Christmas Returns Policy
At Next, we know there’s nothing better than Christmas shopping to get you in the festive spirit. We also know that sometimes you might change your mind. For any items ordered over the festive period, our normal returns policy applies.
This means all items can be returned to us for a full refund, however if the items are returned after 28 days*, then we’ll process a refund in the form of an eVoucher. Click here for more information on our returns policy.
Just make sure your unwanted gifts are unused, in the original packaging and with the tags attached.
If you’ve been given a gift from Next that you’d like to return
Simply pop into one of our Next stores to return the items and if the gifts were ordered between the 1st November 2023 and the 25th December 2023, then we’ll offer you an exchange, or a refund card for the value of the items.
*The 28 days will start from the day after the items were delivered to your home address. Or, if delivered to a store, the 28 days starts from the day after the items were collected.