I’m having trouble with the Sale site
We’re sorry to hear that you’re having problems while browsing our sale website. Here are some things that may help:
- To be able to place your VIP Sale order please make sure that you’re signed into your account online at www.next.co.uk/eoss during your pre booked sale time slot
- Check that you’re not signed into your account on more than one device. If you are then sign out of all devices, clear your cache and cookies and try again.
Still having trouble? Please contact us and a member of the team will be happy to help.
When you contact us, please have the following information ready so we can swiftly get you back to sale shopping
- The make and model of the device you’re using
- The browser you’re on
- Any error messages you can see and details of the issue you’re facing (screenshots / screen recordings will be a great help if you have them!)
For ways to contact us, please click here.
*For more information on how to clear your cache and cookies, please contact your service provider