If you have an outstanding balance, please allow sufficient time to receive your statement. If you do not receive your statement, it could be that you have opted to only receive online statements.
If you would like to receive a paper copy of your statement or would like us to resend your email statement copy, please call us on 0333 777 8000*. Alternatively, if you would like to chat with an advisor please click here.
You can view your statement online by going to My Account and selecting ‘My Statements’ on the left-hand side of the menu, or through our free automated SelfServe service on 0800 587 7758*.
*For call charges contact your service provider