Occasionally we may offer you a credit limit increase. We aim to do this while being a responsible lender.
Your credit limit is the maximum amount you can borrow using your nextpay or pay in 3 credit account.
You can view your current credit limit at any time by logging into My Account.
How do credit limit changes work?
Increases: We will notify you of any credit limit increase offers by email. You may also see offers in My Account or when shopping online. We will give you at least one month’s notice of any credit limit increases.
Decreases: Your credit limit is reviewed on a monthly basis using information we hold about the way you manage your account, as well as information provided by the Credit Reference Agencies. Based on this review, we may decrease your credit limit. If this happens, you will be notified as soon as possible via email.
Managing your credit limit preferences
You can update your preferences for future credit limit increases at any time by signing in to My Account, and navigating to Credit Limit Preferences section.
If you are a new customer, you’ll be asked to choose one of the two preferences below when you open a nextpay or pay in 3 credit account.
1. Automatically apply increases
If we offer you a credit limit increase, it will be automatically applied to your account on the date specified, unless you let us know you don't want it. Whenever we send an offer, we’ll give you the option to decline, or choose a different limit between your new credit limit offer and your current balance.
2. Manually apply increases
If we offer you a credit limit increase, it will only be applied if you manually accept the offer. The updated limit will be available on your account as soon as you accept.
With either of the above options we may contact you again with future offers.
3. Opt out
We will not offer you any credit limit increases.
A higher credit limit offers more flexibility, but it also increases the risk of taking on costly, long-term debt. Please consider carefully if you need it.
*subject to lending criteria Credit Limit Offers and Preferences