If your account has fallen into arrears, you will see a message in the My Account section notifying you of the arrears on the account. The message will also include a contact number for our Collections Team who you can contact to either make a payment or to discuss your account with us.
If you are in arrears, your available credit may be reduced to £0.00.
The Arrears to be paid immediately will be visible and highlighted in red.
Click on the information icons to read a brief description of each section.
