If you miss a payment or don’t make at least the Pay in 3 Payment by the due date, you’ll be charged interest on your account balance at the Standard Rate.

If you miss a payment and don’t make at least the Minimum Payment by the due date, your account will be in arrears, which can affect your credit score.

If you experience difficulty making payments, please don't hesitate to contact us via email, or you can chat with us here.

If you only make the Minimum Payment each month it will take longer and cost more to repay your balance.

To edit, set up or cancel your Direct Debit simply log into your account and select ‘Manage Your Direct Debit’. Alternatively you can call us on 0333 777 8174*.

*For call charges contact your service provider.