Online Orders 

If you have purchased an item on your account which is later recalled, it can be returned by any of the following methods here.

Retail Store Purchases

If you have purchased an item from one of our stores, and it is later recalled by us, please return the product to a store* – your original till receipt is not required.

Some furniture products may not be suitable for return to store. And in this situation we will contact you to make arrangements for its return.

* This service is available in most of our retail or clearance stores, except our airport stores.