At Next we aim to support all of our customers and we understand that redundancy can be a very stressful time. If you are going through redundancy and have any concerns about managing the payments on your Next credit account, we want to help.
If you feel up to speaking to us, then please reach out on one of the below:
- If you have a Nextpay account, please call us on 0333 777 8664*.
- If you have a Next3step account, please call us on 0333 777 8172*.
Our opening hours are; Monday to Friday 8am to 9pm, Saturday 8am - 5pm, and Sunday 8am - 3pm.
We understand that phone calls can be difficult during challenging times, so alternatively, please go to the "Contact Us” section and complete an email form using the enquiry option under “Financial Difficulty”.
If you need it - free, independent debt advice is available. Information on dealing with financial difficulties and details of other organisations that offer support, can be found here.