We understand that the loss of a family member or someone close to you is an emotional time and we want to help wherever possible. If you need additional support with your account during this difficult time please get in touch.
If you feel up to speaking to us, please call 0333 777 8000 between 8am to 9pm Monday to Friday & 8am to 7pm Saturday and Sunday and our customer service team will be happy to help.
We understand that phone calls can be difficult during challenging times, so you can also get in touch via Chat, or use our ‘Contact Us’ page and complete the Email form.
For all our contact details please visit our Contact Us page.
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