| Money Worries |
- Are you finding it difficult to stay on top of your finances?
- Has an unexpected change left you with less money to pay your bills?
We are here to help.
If you feel up to speaking to us, please call 0333 777 8664* and a member of our team will be happy to help. Our opening hours are 8am - 9pm Monday to Friday, 8am - 5pm Saturday and 8am-3pm Sunday.
You may also be able to visit our self serve portal by selecting the ‘Financial Difficulties’ option in ‘‘My Account’’ where you can advise when you will be able to make payment or apply for a reduced payment plan. There is a handy budgeting tool which could help you understand how much you can afford to pay.
We understand that it can be difficult or inconvenient to call us, so you can get in touch via our 'Contact Us' page. There’s just a couple of questions we ask to enable us to locate your account.
There are also a number of organisations who can offer free independent advice:
*For call charges, contact your service provider.
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For more information about Free Debt Advice , please click here.