Should you experience difficulty in paying your nextpay account, please call us on 0333 777 8664*.
Should you experience difficulty in paying your next3step account, please call us on 0333 777 8172*.
Our opening hours are; 8am - 9pm Monday to Friday, 8am - 5pm Saturday and 8am-3pm Sunday.
For free, confidential, impartial advice you can contact:
For free, unbiased and easy-to-access money tools, information and advice, visit www.moneyhelper.org.uk or phone 0800 138 7777* to speak to a Money Adviser.
Money Advice Scotland
If you live in Scotland, phone 0141 572 0237* or visit www.moneyadvicescotland.org.uk to find contact details for debt advice in your area.
For advice and information on debt and other topics, visit your local Citizens Advice (address in the phone book) or go to www.citizensadvice.org.uk
Citizens Advice Northern Ireland
Citizens Advice Wales
If you live in Wales and want to speak to someone about your debts, you can call Adviceline (Wales) on 0800 702 2020* or visit www.citizensadvice.org.uk/wales/
Member centres offer debt advice including specialist advice for minority communities and people with disabilities – www.adviceuk.org.uk or phone 0300 777 0107*
Christians Against Poverty (CAP)
For free debt advice in your home, check post code coverage at www.capuk.org then call 0800 328 0006*
If you live in England, Wales or Scotland phone 0808 808 4000* or visit www.nationaldebtline.org for debt advice and information.
StepChange Debt Charity
For debt advice throughout the UK phone 0800 138 1111* or visit www.stepchange.org
*For call charges contact your service provider.