If your payment to your nextpay account is late then it will not show on your latest statement and will mean that your payment will be overdue. This may mean that you incur a late payment fee.
If your account is two consecutive months in arrears we may apply a charge of £7.50 to your account to cover our administration costs. We refer to this as a late payment fee.
We will not apply this charge again while your account remains in arrears, but if you bring your account back up to date, we may apply a further charge of £7.50 if your account is two months in arrears again at a later date.
Your account will fall into arrears if you do not make a payment which is due in full. In addition, we may charge you £5.50 for each payment that is returned unpaid.
To avoid late charges please make a payment for the amount shown on your statement immediately.
To edit, set up or cancel your Direct Debit simply log into your account and select ‘Manage Your Direct Debit’.
Alternatively you can call us on:
nextpay credit account holders call 0333 777 8910*.
Pay in 3 credit account holders call 0333 777 8174*.
*For call charges contact your service provider.