If you are experiencing financial difficulties in paying your next account, please call us on 0800 988 0068*. Our opening hours are; Monday to Friday 8am to 9pm, Saturday and Sunday 8am to 5pm.
For free, confidential and impartial debt advice you can contact:
For free, unbiased and easy-to-access money tools, information and advice, visit www.moneyhelper.org.uk or phone 0800 138 7777* to speak to a Money Adviser.
Money Advice Scotland
If you live in Scotland, phone 0141 572 0237* or visit www.moneyadvicescotland.org.uk to find contact details for debt advice in your area.
For advice and information on debt and other topics, visit your local Citizens Advice (address in the phone book) or go to www.citizensadvice.org.uk.
Citizens Advice Northern Ireland
If you live in Northern Ireland, phone 0800 028 1881*, email firstname.lastname@example.org or visit www.citizensadvice.co.uk for debt advice.
Citizens Advice Wales
If you live in Wales and want to speak to someone about your debts, you can call Adviceline (Wales) on 0800 702 2020* or visit www.citizensadvice.org.uk/wales.
Member centres offer debt advice including specialist advice for minority communities and people with disabilities – www.adviceuk.org.uk or phone 0300 777 0107*.
Christians Against Poverty (CAP)
For free debt advice in your home, check post code coverage at www.capuk.org then call 0800 328 0006*.
If you live in England, Wales or Scotland phone 0808 808 4000* or visit www.nationaldebtline.org for debt advice and information.
StepChange Debt Charity
For debt advice throughout the UK phone 0800 138 1111* or visit www.stepchange.org.
How to make a payment
Brecon Debt Recovery is a name used by Next for debt collection. If your account is currently managed through Brecon Debt Recovery, you can make payments using the methods listed below.
By Internet Banking
To make a payment using telephone, internet or other remote banking services, please quote the following account name NEXT PLC sort code 60-00-01 and bank account number 48917958 followed by your customer number.
Call free 0800 58 777 58* and tap in your SelfServe number, the amount and your card details.
Visit next.co.uk then click on My Account and sign in. We accept payment using all major credit/debit cards.
At a Payzone outlet
Nextpay customers can take their statement to any Payzone outlet and pay at the till point. The Sales Assistant will scan the barcode on the front of your statement to process the payment. Please note that the Payzone outlets can only accept cash payments.
At any Bank
If you would like to pay over the counter at the bank, please use sort code 60-00-01 and bank account number 48917958. Please remember to put your Next customer number as the reference.
By NEXT GIFTCARD / EVOUCHER / GIFT VOUCHER
We accept payment by Next Gift Card and eVoucher via SelfServe and by signing into My Account and selecting "Giftcard Payment" under the account options menu. Unfortunately we are unable to accept Gift Voucher payments online. To pay by Gift Voucher please write your customer number on the reverse of the Gift Voucher and keep note of the serial number. Complete the payment slip and send to Next, Gedding Road, Leicester, LE5 5DW by special delivery.
*For call charges contact your service provider.