Online via ‘My Account’

Online payments will take up to 30 minutes to be applied to your account.

To pay some or all of your account balance online, follow these steps:

• Log in to My Account using your email address or customer number and password.
• Select ‘payments’ from the menu on the left-hand side.
• Choose your preferred method of payment.

We accept Apple Pay, Google Pay in addition to all major credit and debit cards such as Visa, Visa Electron, MasterCard, Maestro and American Express. The card must be registered to the address where your Next Account is held.

We are unable to accept cards that are due to expire within the next 5 days. Card details are checked and verified by a third party and goods are dispatched once authorisation has been obtained. Please note some customers may have issues when making a payment using a new card on an iOS device version 10-14. Other payment methods will work fine.

In the ‘Payments’ section, you will also have the option ‘manage saved cards’. This will show all saved cards on your account. Here you will have the option to add, edit or delete your saved card.
 

Selfserve

Selfserve payments will take up to 30 minutes to be applied to your account.

If you are a NextPay customer, call on 0800 58 777 58* and key in your SelfServe number (as shown on your delivery note). Enter the amount you wish to pay and your credit/debit card details. Alternatively, call us on 0333 777 8000* and we’ll take your payment over the phone.
 

Telephone / Internet Banking

Telephone / Internet Banking payments will take 3 working days to be applied to your account.

You can also make a payment to Next from your bank account using the following details:

Account Name: NEXT PLC
Bank Account Number: 48917958
Sort Code: 60-00-01
Reference: Your Customer Number

Your customer number can be found on top of your Next statement, delivery note or any correspondence received from Next.

On most online banking services you will already find Next has been set up as a payee. Please ensure you quote your customer number.

If you are abroad and not paying in GBP (Great British Pounds) then please use a currency converter to ensure you do not under or overpay.

There may be a charge for this service, so it is advisable that you check this with your bank before making the transaction.

Open Banking/Pay by Bank payments

For any Open Banking/Pay by Bank payments, please allow up to 28 days for payments to be applied to your account.

On most online banking services, you will already find that Next has been set up as a payee. Please check that the Next Sort Code (60-00-01), Bank Account Number (48917958) and Reference (your customer number) are correct.

Your customer number can be found on My Account (top right corner), Next statements, delivery notes, or any correspondence received from Next.

There may be a charge for this service, so it is advisable that you check this with your bank before making the transaction.

If you are abroad and not paying in GBP (Great British Pounds), then please use a currency converter to ensure you do not under or overpay.
 

Next Giftcard / eVoucher

Next Giftcard & eVoucher payments will instantly be applied to your account.

We accept payment by Next Gift Card and eVoucher via SelfServe and by signing in to My Account and selecting Gift Card / eVoucher under the ‘Payments’ option.
 

Paypal

Paypal payments will instantly be applied to your account.

PayPal is a secure payment method you can use to make a payment online. You only need your email address and password to make a payment.

At the moment this facility is only available for UK nextpay accounts and you can choose this method of payment to pay your account balance or to make a payment at the time of your order. You can use PayPal by following these steps:

• Log in to My Account using your email address or customer number and password. Select ‘payments' on the left-hand side of the menu.
• Key in the amount you wish to pay, and then click on the blue “Pay via PayPal” button
• This will take you to the PayPal login page. Sign in with your PayPal email address and password
• Select the ‘Pay Now’ button to confirm your payment
• You will then be navigated to the Next payment screen where a payment confirmation banner will show at the top of the page

PayPal payments credit the account within 2 working days and you will receive an email to confirm the payment.

If for any reason the payment has been declined, an immediate message will be displayed on the PayPal payment page to indicate this.

If there are any queries you may need to contact PayPal for further assistance.

If the payment does not show on your nextpay account within 2 working days, please check if the amount has been taken from your PayPal account.

If you require a refund for a return you have made, you can email us using our contact form. Select ‘Online order & account enquiries’ and ‘General enquiry’. Alternatively, if you would like to chat with an advisor please click here.

If you have an email address registered on your account, you will receive a payment confirmation through email once your payment has credited your account.

All payments need to be made before 8pm to show in the time specified. Any payments made after 8pm Friday will show on your account the following Tuesday.
 

Next Store

You can pay at the till point in one of our stores. A member of our staff will take your account number or swipe your nextpay card (if available) and then process the payment. Please retain your receipt. Nextpay cards and refund cards cannot be used as payment. Available in UK Next stores, except airport stores.

Any Bank

This will take 3 working days to be applied to your account. Take your posted Next statement to any bank and pay over the counter.

Some banks may charge for this service.