Financial difficulties
If you are experiencing financial difficulties in paying your next account, please call us on 0800 988 0068*. Our opening hours are; 8am - 9pm Monday to Friday, 8am - 5pm Saturday and 8am-3pm Sunday.
Alternatively, below are a selection of organisations that offer free, confidential and impartial advice.
MoneyHelper
For free, unbiased and easy-to-access money tools, information and advice visit www.moneyhelper.org.uk or call 0800 138 7777*
StepChange
For free, expert debt help & advice across the UK visit www.stepchange.org or call 0800 138 1111*
Citizens Advice
For advice and information on debt and other topics visit www.citizensadvice.org.uk or contact via the following:
England: 0800 144 8848*
Wales: 0800 702 2020*
Scotland: 0800 028 1456*
Advice NI (Northern Ireland)
For free, confidential, tailored debt advice in Northern Ireland visit www.adviceni.net/money-debt or call 0800 915 4604*
National Debtline
An independent debt advice charity working in England, Wales & Scotland. Visit www.nationaldebtline.org or call 0808 808 4000*
Money Advice Scotland
For free information & support on a wide range of debt-related issues visit www.moneyadvice.scot or call 0808 196 2316*
How to make a payment
Brecon Debt Recovery is a name used by Next for debt collection. If your account is currently managed through Brecon Debt Recovery, you can make payments using the methods listed below.
By Internet Banking
To make a payment using telephone, internet or other remote banking services, please quote the following account name NEXT PLC sort code 60-00-01 and bank account number 48917958 followed by your customer number.
By SelfServe
Call free 0800 58 777 58* and tap in your SelfServe number, the amount and your card details.
By Internet
Visit next.co.uk then click on My Account and sign in. We accept payment using all major credit/debit cards.
At any Bank
If you would like to pay over the counter at the bank, please use sort code 60-00-01 and bank account number 48917958. Please remember to put your Next customer number as the reference.
By NEXT GIFTCARD / EVOUCHER / GIFT VOUCHER
We accept payment by Next Gift Card and eVoucher via SelfServe and by signing into My Account and selecting "Giftcard Payment" under the account options menu. Unfortunately we are unable to accept Gift Voucher payments online. To pay by Gift Voucher please write your customer number on the reverse of the Gift Voucher and keep note of the serial number. Complete the payment slip and send to Next Online, 20 Radar Road, Leicester, LE3 1UF by special delivery.
*For call charges contact your service provider.