Not going to be in? Not a problem, we understand sometimes plans can change.
If you’re not in when we try to deliver, your courier will leave your parcel in a safe place. If your parcel is being delivered by an Evri courier, you can choose your ‘safe place’ for your courier to drop off your parcel using My Places or by downloading the Evri App from the App Store or Google Play Store.
If we are unable to leave your parcel in a safe place, we will send you an email to let you know when we attempted delivery. We will reattempt delivery three times before the parcel is returned.