We aim to ensure Next is inclusive to all our customers. We have developed ways to help you if you are deaf, hard of hearing or have a speech impairment.
- All of our stores have hearing induction loops to assist our customers.
- Our website and downloadable app supports shopping and account management. If you do experience any problems our customer service team are on hand to help via our chat and email channels. Our website is www.next.co.uk, or click here to download the Next App.
- If you have hearing loss and need to speak with an advisor then you can call our textphone service on 0800 458 5678. Our lines are open Monday to Friday 8am - 9pm, and Saturday to Sunday 8am - 7pm.
| If you're experiencing financial difficulties we want to help. Please click here for the best way to contact us and for information on who to contact for free, confidential, impartial advice. |