We aim for all of our customers to access our services with ease and we’re committed to supporting our customers in doing so.
For information on accessibility in our stores please click here to visit AccessAble. Here you will be able to find Access Guides for over 450 of our stores. We are currently working towards having access guides for all of our stores.
Or simply visit our Store Locator to view accessibility details for your local store. You can use a postcode, town/city, place of interest or select a store from the drop-down menu.
See below for more information on using our Store Locator:
- Navigate to Store Locator and enter your postcode, town/city, or place of interest.
- Once you have located your chosen store, click on 'More Info.’
- You will see a link to 'View accessibility in store.’ Please note that the link will direct you to an external website.
Here you will find all the information you need on accessibility in our stores. If you can't find what you're looking for, please call us on 0333 777 8000 or Chat with one of our customer service teams.
We always welcome discussion and feedback on how we can make our services more accessible. If you have a suggestion on how we can better help you, please get in touch by calling our customer service team on 0333 777 8000. You can reach us between 8am to 9pm Monday to Friday & 8am to 7pm Saturday and Sunday. Or send a chat and our team will be happy to help.
For all our contact details please visit our Contact Us page.
| If you're experiencing financial difficulties we want to help. Please click here for the best way to contact us and for information on who to contact for free, confidential, impartial advice. |