Order confirmations usually arrive straight away, but occasionally there may be a short delay. Here’s a few things to check:
- Check your spam/ junk folder for your email confirmation.
- Please check your email address provided is correct. If an old or wrong email address was entered, our team is not able to send out another email confirmation, however you can view your recent orders by logging into ‘My Account’ and selecting ‘Orders’ from the left hand side menu. If you need to change or update your email address, please click here to see how you can do that.
If you still need support, our team is here to help. Please click here to see our contact options.