Next UK - General

Returns/Refunds

• How do I return?
• Refunds
• Request a replacement returns label
• Faulty, Damaged or Incorrect Item received
• Exceptions to the Returns Policy

Delivery

• Where's my order?
• Delivery Options
• Delivery Information
• Receiving and Returning Furniture
• Store Deliveries
• Evri Delivery App

Payments

• Ways to Pay
• Payment Queries
• New Telephone / Internet Banking Details

Store Information

• Store Opening times
• Store Information
• COVID-19 Store Update

My Account

• Changing personal details
• Sign into 'My Account'
• Opening an account
• Close my account

Ordering

• Placing an order
• Has my order gone through?
• Amending & cancelling orders
• Ordering Gift Cards & eVouchers
• Moving abroad
• Redeem promotional discount

Product Information

• Next Women's Sizing Guide
• Next Men's Suits & Formal Jackets
• Next Children's Footwear
• Next Watch Guarantee
• Domestic Appliances
• Pets Sizing Information

Recycling & Carrier Bags

• Furniture Recycling
• Battery Recycling
• Waste Electrical And Electronic Equipment Recycling
• Carrier Bag Charges in England, Scotland and Wales
• Clothing Reuse & Recycling

Other

• Complaints Process
• Complaints Publication Report
• Data Subject Rights
• PPP/Payment Protection Plan
• Accessibility Policy
• COVID-19 Store Update