Next UK - General
Returns & Refunds
- How can I return my items?
- Refunds
- Our Returns Policy
- I was overcharged for an order
- I Have Received an Incorrect Refund Amount
- What should I do if Evri hasn't collected my return?
Ordering & Delivery
- How to place an order?
- How to track my order?
- What are my delivery options?
- How can I see my order history
- My parcel has been delivered to the wrong address
- I haven’t received my order confirmation email
Large Furniture & Upholstery Items
- Where Can I View a Furniture Item In Store?
- Furniture and Upholstery Delivery
- Faulty Furniture and Upholstery
- 101 Nights Trial
- Mattresses
- 15 Year Guarantee for Furniture Frames & Dining Tables
Payments
Store Information
Product Information
- Sizing Guides
- Product recalls & safety notices
- Wine, Flowers & Plants
- I'm trying to find a product online that I saw in a store
- How can I check if you have an item in stock?
- Do you price match against other retailers?
My Account
- Changing personal details
- Sign into 'My Account'
- Opening an account
- Pay in 3 APR Change
- What should I do if I receive letters from Next for a previous resident?
- Making purchases on Next third party brand customer website using your nextpay account
Textile Donations, Recycling & Carrier Bags
Supporting Our Customers
- Money worries
- Budget form
- How Next can help you manage your account if you are struggling with any health or life changes
- Sign Solutions - BSL
- Brecon Debt Recovery
- Independent advice