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  2. Next UK - General

Next UK - General

Returns/Refunds

  • How do I return?
  • Refunds
  • Request a replacement returns label
  • Faulty, Damaged or Incorrect Item received
  • Exceptions to the Returns Policy

Delivery

  • Where's my order?
  • Delivery Options
  • Delivery Information
  • Receiving and Returning Furniture
  • Store Deliveries
  • Evri Delivery App

Payments

  • Ways to Pay
  • Payment Queries
  • New Telephone / Internet Banking Details

Store Information

  • Store Opening times
  • Store Information
  • COVID-19 Store Update

My Account

  • Changing personal details
  • Sign into 'My Account'
  • Opening an account
  • Close my account

Ordering

  • Placing an order
  • Has my order gone through?
  • Amending & cancelling orders
  • Ordering Gift Cards & eVouchers
  • Moving abroad
  • Redeem promotional discount

Product Information

  • Next Women's Sizing Guide
  • Next Men's Suits & Formal Jackets
  • Next Children's Footwear
  • Next Watch Guarantee
  • Domestic Appliances
  • Pets Sizing Information

Recycling & Carrier Bags

  • Furniture Recycling
  • Battery Recycling
  • Waste Electrical And Electronic Equipment Recycling
  • Carrier Bag Charges in England, Scotland and Wales
  • Clothing Reuse & Recycling

Other

  • Complaints Process
  • Complaints Publication Report
  • Data Subject Rights
  • PPP/Payment Protection Plan
  • Accessibility Policy
  • COVID-19 Store Update